Feedback from our service users

Between October and December 2019, we have been asking service users who have attended our drop-in sessions to complete a short feedback form. 19 people have completed the form, here are the results;

1. Did the service you received today help you?

4.8 star average rating out of 5

2. Did you learn something new today?

4.5 star average rating out of 5

4.8 star rating

3. How helpful were the staff and volunteers?

5 star average rating out of 5

5 star rating


I’ve had a good service from Phil and I’ve learnt something new about keyboards.

Always here when I need you. Always helpful.

Second time here today…such a warm encouraging and helpful lot of friendly folk, thanks!

I attended a session at Huddersfield with David Quarmby who is an excellent teacher very patient and I always learn lots of new things I never knew about my iPhone.

I thoroughly enjoy KVIN. Look forward to going and meeting the volunteers and other visually impaired ppl. It has helped me so much through my sight loss.

I wish I had found out about this group sooner

An invaluable resource for VIPs.